We are now at Approx. 1-2 weeks processing time. With an additional 3-5 days shipping time. Allow up to 3 weeks for your item to arrive.
*PLEAS NOTE: BULK ORDERS MAY TAKE 7-10 DAYS TRANSIT TIME*
Shipping label may be printed BEFORE your item ships. *As such there may NOT be immediate tracking updates available. Please allow up to one week before inquiring about the status of your shipped order.
Are all your items Handmade?
Yes! We are a 2 person, Husband and Wife team! All items are hand made by us from start to finish.
What size is this? Is it a set?
Please see listing descriptions for Size and Quantities. Every listing has a section with Number of items (in a set) and Approximate Size.
I need this Tomorrow! Can you rush my order?
We do not offer rush Processing/Shipping at this time. All orders are processed in the order they come in. With the Exception of Ready to ship items. If you need something in a hurry see our Ready to Ship section!
Do you have a Mailing List?
Yes we do! Get exclusive Updates and coupons by signing up here:http://eepurl.com/bUz4oz
What is your return Policy?
RETURNS:We do accept returns within 7 days of delivery. Less original shipping. Returns must be in original condition, customized pieces that can not be relisted are not eligible for return. Return postage cost is not refundable/reimbursed. (For damaged/lost packages please see LOST-DAMAGED-DELAYED)
LOST - DAMAGED - DELAYED PACKAGES:We ship via USPS. Occasionally USPS Packages are Lost or Delayed, Especially during peak Holiday times. Regularly USPS delivers a Package in 2-3 days for East coast (we are in NJ) and 3-5 Days to the West Coast.
**DELAYS are inevitable during the Holidays. We can not guarantee delivery dates.
What Payment Methods can I use?
Payment methods: PAYPAL, VISA, Master Card, American Express, DISCOVER card, and Etsy Gift Cards are accepted
Do You offer Discounts or Combined Shipping?
DISCOUNTS AND COMBINED SHIPPING:We offer exclusive discounts, Seasonal Promo codes and Giveaway details on our Mailing list. Sign up here: http://eepurl.com/bUz4ozto
be alerted to any new Promotions!If you are looking for a bulk wedding order we do offer multiple item discounts and combined shipping.